Privacy & Cookie Policy

PRIVACY POLICY

INFORMATION ON THE PROCESSING OF PERSONAL DATA

Pursuant to and for the purposes of Art. 13 of the New European Regulation 2016/279 relating to the protection of natural persons with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION GDPR) as required by the General Regulation on the Protection of Personal Data of the European Union (GDPR 2016/679, Article 13 ), before proceeding with the processing, the interested party (user of the website http://www.qua-qua.it/) is informed that the personal data collected through the site are being processed by the Company using IT tools and/or electronically, for the purposes indicated in this information. To this end, the interested party is provided with the Privacy Policy prepared by 2Q Group SrL (hereinafter also QUAQUABOUTIQUE or the Company or the Data Controller), creator and promoter of the activities available on the website www.qua-qua.it.qua.it.

DATA CONTROLLER

The Data Controller of personal data is 2Q Group SrL, with registered office in Viale Pasubio, 16, 20154 Milano MI, e-mail quaqua.monza@gmx.com. +39 3271024803.
For further information relating to the rights of the interested party, please consider the paragraph entitled Rights of the interested parties of this information.a.

TREATMENT INFORMATION

The personal data being processed are collected directly by 2Q Group SrL, or by third parties expressly authorized by it, or communicated by the Company to such third parties for the pursuit of the purposes described below.

LEGAL BASIS AND PURPOSE OF THE PROCESSING

The personal data provided by the user when browsing the website www.qua-qua.it are processed by the Data Controller in accordance with current regulations regarding the protection of personal data. The legal basis of the processing is identified in the provision of its services by the Company, in the management and facilitation of the website, as well as in the establishment, execution and possible termination of the online sales contract concluded between the parties and in the obligations under the same contract connected and/or directly and/or indirectly deriving from the same. The processing of personal data by 2Q Group SrL is aimed at pursuing the following purposes:

SUBSCRIPTION TO THE QUA-QUA.IT NEWSLETTER:

in the event that the user decides to subscribe to the QUAQUABOUTIQUE Newsletter, only following a possible and specific consent, the personal data will be processed by the Data Controller for the sending of commercial or promotional communications, related updates, for example , to the latest trends, new arrivals, exclusive offers, special events and promotions. To unsubscribe from the newsletter, simply click on the unsubscribe link at the bottom of the emails received or by writing to quaqua.monza@gmx.com or by calling +39 327102480303

REGISTRATION ON QUA-QUA.IT:

in the event that the user decides to register on the website www.qua-qua.it, only following a possible and specific consent, the personal data will be processed by the Data Controller for the purposes of registration on qua-qua. it. In particular, upon providing your name, surname, e-mail address and setting an access password, these will be processed for the creation of a personal account, to speed up the purchase procedure, to allow the user to view the status of orders and receive updates on purchases made, change personal settings and update the account, view the history of returns and requests for exchange of goods, save favorite items in the Wishlist and to offer the possibility of joining in a subsequent moment, if the user so wishes, to the QUA QUA VIP loyalty program.

ONLINE SHOPPING ACTIVITIES:

the personal data provided will be used for the purposes of establishing, managing, executing and/or concluding the online sales contract, including the possibility for the seller to send an e-mail in the event of failure to finalize the purchase for technical reasons or for abandonment of the cart which notifies the user of the pending situation. The data provided will be processed by the Data Controller for the purposes of managing the purchase order with reference, by way of example, to payment, shipping, taking charge of any returns, for customer assistance, for the execution of the purposes administrative accounting related to the management of the order, for the fulfillment of obligations established by current legislation. In case of payment by credit card, the fundamental information for the execution of the transaction (credit/debit card number, expiry date, security code) will be processed by the payment gateway NEXI Banca INTESA and/or PAYPAL or, possibly, by companies in charge of anti-fraud control via an encrypted protocol and without third parties being able to have access to it in any way. However, this information will never be viewed or stored by the seller (2Q Group SrL)..

PROFILING OF THE INDIVIDUAL PERSON

only following a possible and explicit consent, the personal data provided may be processed by the Data Controller for profiling activities, or analysis of preferences aimed at creating personalized content and offers.

NATURE OF THE TREATMENT

In relation to the purposes referred to in point 1) of the previous paragraph, the provision of personal data and consent to their processing is optional. Failure to provide consent will make it impossible for 2Q Group SrL to allow subscription to the QUAQUABOUTIQUE Newsletter, the sending of commercial or promotional communications, updates relating, for example, to the latest trends, new arrivals, exclusive offers , special events and promotions.i.

If the user decides to proceed with the subscription to the newsletter through the section of the site dedicated solely to this activity, the provision of personal data and consent to their processing is mandatory.

Failure to provide consent will make it impossible for 2Q Group SrL to allow subscription to the QUAQUABOUTIQUE Newsletter, the sending of commercial or promotional communications, updates relating, for example, to the latest trends, new arrivals, exclusive offers , special events and promotions.i.

In relation to the purposes referred to in point 2) of the previous paragraph, the provision of personal data and consent to their processing is mandatory. Failure to provide consent will make it impossible for QUAQUABOUTIQUE to allow registration on qua-qua.it, the creation of a personal account, speeding up the purchase procedure, viewing the status of orders and receiving updates on purchases made, the possibility for the user to change personal settings and update the account, to save favorite items in the Wishlist and to join the QUAQUABOUTIQUE loyalty program at a later time, if desired.

In relation to the purposes referred to in point 3) of the previous paragraph, the provision of personal data and consent to their processing is mandatory. Any failure to provide consent will make it impossible for 2Q Group SrL to proceed with the establishment, management, execution and/or conclusion of the online sales contract, therefore making it impossible to carry out, for example, the activities related to payment, shipping, taking charge of any returns, customer support activities, the execution of administrative and accounting purposes related to the management of the order, and the fulfillment of obligations established by current legislation..

In relation to the purposes referred to in point 4) of the previous paragraph, the provision of personal data and consent to their processing is optional. Any failure to provide consent will make it impossible for 2Q Group SrL to carry out profiling activities, or to carry out analysis of preferences aimed at creating personalized content and offers.

PERSONAL DATA PROCESSED

The personal data processed by the Data Controller are those provided by the user when browsing the website www.qua-qua.it, on the occasion of any registration / subscription to the services / programs made available by 2Q Group SrL and/or the possible purchase of products made available to 2Q Group SrL, such as, by way of example: name, surname and e-mail address, in addition to the data necessary for the provision of the online sales service such as, for example, those functional to the execution of the payment and the shipping/exchange of the purchased products.

DATA PROCESSING AND STORAGE METHODS

The processing of personal data is carried out by the Data Controller in compliance with the provisions of current legislation on Privacy. The Data Controller processes personal data using IT and/or telematic tools and with organizational and logical methods strictly related to the pursuit of the purposes indicated in this information, as well as adopting appropriate security measures in order to prevent access, disclosure, the unauthorized modification or destruction of personal data, their loss and their illicit and incorrect use. However, the Company cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are capable of limiting or excluding any risk of unauthorized access or dispersion of data by devices. pertaining to the user. For this reason, users of the site are advised to ensure that their computer is equipped with adequate software to protect network data transmission (for example updated antivirus) and that their Internet Provider has adopted suitable measures for the security of transmission. of data on the network. The Company also undertakes to process the data according to the principles of correctness, lawfulness and transparency, to collect them to the extent necessary and exact for the processing and to allow their use only by personnel for authorized purposes. The management and storage of the personal data acquired will take place in archives or on servers located within the European Union owned by the Data Controller and/or third-party companies appointed as External Data Processors and, in any case, currently located in Italy.
In relation to the different purposes for which they are collected, personal data will be kept for the time strictly necessary to achieve them and, in any case, in compliance with the relevant regulatory provisions in force.

In any case, the Company will take care to avoid the use of the data for an indefinite period by proceeding, on a periodic basis, to appropriately verify the actual continuation of the interest of the subject to whom they refer.

RECIPIENTS AND RESPONSIBLE FOR TREATMENT

The data collected will not be disclosed in any way, but will be processed within the limits and for the purposes described by the Company's employees on the basis of adequate operating instructions (for example, administrative, commercial, marketing, legal personnel, system administrators, etc. .). Some data processing may also be carried out by third parties, appointed as External Data Processors, of whom the Data Controller makes use or could make use as part of the management of the contractual relationship, the provision of the services offered and for the organizational needs of its business. In particular, the data may be communicated to:

a) subjects, public and private, who can access the data pursuant to legal provisions, regulations or community legislation, within the limits established by these rules;

b) subjects who need to access the data for purposes related to the contractual relationship existing between the parties, within the limits strictly necessary for carrying out auxiliary tasks (such as, for example, banks and credit institutions, suppliers of technical services, hosting providers, IT companies, communication agencies, postal couriers and shipping companies);

c) consultants, in the specific context of carrying out their professional duties.

The updated list of External Managers and subjects authorized for processing is kept at the headquarters of the Data Controller and is available to the interested party, upon request to be made via e-mail to the address quaqua.monza@gmx.com

TRANSFER OF DATA ABROAD

The management and storage of personal data will take place on the servers of the Data Controller and/or third-party companies duly appointed as External Data Processors located within the European Union.

Personal data may be transferred abroad, in compliance with the provisions of current legislation, even to countries not belonging to the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by the Commission's Adequacy Decisions, is carried out in such a way as to provide appropriate and appropriate guarantees pursuant to the articles. 46 or 47 or 49 of the Regulation.

RIGHTS OF INTERESTED PARTIES

As an interested party, the user may exercise, at any time, the rights provided for in articles 15, 16, 17, 18, 20 and 21 of the GDPR which confer, in particular, the right to:

a) obtain from the Data Controller, pursuant to Article 15, confirmation as to whether or not personal data is being processed and, in this case, obtain access to the data themselves and to information such as: (i) the purposes of the processing; (ii) the categories of personal data; (iii) the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular if they are recipients located in Third Countries or International Organizations; (iv) when possible, the expected retention period of personal data or, if this is not possible, the criteria used to determine this period;

b) obtain from the Data Controller, pursuant to Article 16, the rectification of inaccurate personal data concerning him without unjustified delay; taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing a supplementary declaration;

c) obtain from the Data Controller, pursuant to Article 17, the deletion of personal data concerning him without unjustified delay. The Data Controller has the obligation to delete, without unjustified delay, the personal data if one of the reasons indicated in paragraph 1 of Article 17 exists;

d) obtain from the Data Controller, pursuant to Art. 18, the limitation of processing when one of the hypotheses governed by paragraph 1 of Article 18 occurs;

e) obtain from the Data Controller, pursuant to Article 20, data portability, i.e. receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him/her provided to a Data Controller. The interested party also has the right to transmit such data to another data controller without impediments on the part of the first data controller to whom it was provided, if the conditions indicated in Article 20 paragraph 1 apply. Finally, the interested party has the right to obtain the direct transmission of personal data from one Data Controller to another, if technically feasible;

f) object, in whole or in part, pursuant to Article 21, to the processing of personal data concerning him.

To exercise their rights, the user can send their requests to quaqua.monza@gmx.com

Furthermore, it should be noted that the interested party has the right to withdraw consent at any time without prejudice to the lawfulness of the processing based on the consent given before the revocation, without prejudice to the consequences indicated above regarding a possible refusal to provide such personal data. . The interested party also has the right to lodge a complaint with a Supervisory Authority.

You can make requests regarding the exercise of these rights by contacting the Data Controller at the e-mail address quaqua.monza@gmx.com.

2Q Group SrL undertakes to respond to the interested party's requests within one month, except in cases of particular complexity for which it could take a maximum of three months. In any case, the Data Controller will provide the interested party with evidence of the reason for the wait within one month of the request. The outcome of the request will be provided in writing or in electronic format. In the event of a request for rectification, cancellation or limitation of processing, the Data Controller undertakes to communicate the results of the requests received from the interested party to each of the recipients of his data, unless this proves impossible or involves a disproportionate effort.
The Company specifies that the interested party may be asked for a possible contribution if the questions are manifestly unfounded, excessive or repetitive; in this regard, the Data Controller will equip itself with a register to track requests for intervention.

CHANGES TO THIS POLICY
The data controller reserves the right to make changes to this Privacy Policy at any time by publicizing them to users on the website www.qua-qua.it. Please therefore consult this page often, taking as reference the date of last modification indicated at the end of the document. In case of non-acceptance of the changes made to this Privacy Policy, the interested party may request the Data Controller to delete their personal data. Unless otherwise specified, the previous Privacy Policy will continue to apply to personal data collected up to that point.

COOKIE POLICY

2Q Group SrL, with registered office in Viale Pasubio, 16, 20154 Milan MI is the Data Controller

WHAT ARE COOKIES

Cookies are small aggregates of text recorded locally in the temporary memory of the user's browser for variable periods of time depending on the need. Using cookies it is possible to semi-permanently record information relating to preferences and other technical data which allow easier navigation and greater ease of use and effectiveness of the site itself. For example, cookies may be used to determine whether a connection has already been made between your computer and our sites to highlight what's new or maintain "login" information. To guarantee the user, only the cookie stored on his computer is identified. In order to make your visit to our website as convenient as possible and to present our product range, we use cookies or equivalent computer code. We also use usability analytics tools that track user actions to help us understand how our sites are used and improve their functionality and design.

TYPES OF COOKIES

Cookies are divided into two families:
- Those installed by the owner or manager of the site, called first-party cookies;
- Those installed by managers unrelated to the site, called third-party cookies.
The responsibility and management of first-party cookies is assumed directly by the Owner.

The responsibility and management of third-party cookies falls instead on their respective owners and managers who must offer adequate refusal mechanisms in their privacy policies.

They can also be identified as:

NAVIGATION AND FUNCTIONAL COOKIES

Navigation cookies are necessary for the correct functioning of the site and allow you to view the contents on the device in the language of the country from which the user has chosen to connect. If the user is registered, they allow access to the services offered and to recognize the visitor on subsequent accesses. Functional cookies improve browsing quality. Other technical cookies can be used to monitor data traffic in order to identify any fraudulent transactions. Disabling these cookies may not be technically possible because they allow the owner to try to prevent any fraud.

PROFILING COOKIES OF THIRD COMPANIES

Profiling cookies are used to create a user profile with the aim of sending commercial messages based on the preferences expressed or detected during the visit to the site or to improve navigation on the site thus providing an experience more aligned with the user's interests. 2Q Group SrL does not have control of the information provided as it is totally controlled by third-party companies as described in their respective privacy policies.
STATISTICAL COOKIES OF THIRD COMPANIES
Statistical cookies are used to process statistical analyzes on how users browse. The results of these analyzes are used anonymously and exclusively for statistical purposes. 2Q Group SrL uses cookies from third-party companies.

COOKIES USED BY 2Q GROUP SRL AND THEIR PURPOSE

To allow navigation of the website, the following types of cookies are present:

Technical cookies: technical and functional access to the Site (no data is kept after closing the browser);

Session cookies: Advanced navigation purposes or personalized content management;

Analytical cookies: Statistical purposes and analysis of navigation and users;

Marketing cookies: Purpose of relevance and targeting of adverts for users

The processing of functional data for the fulfillment of these obligations is necessary for correct navigation of the website, the provision is necessary and mandatory to implement the purposes indicated above. Failure to acquire such data may make it impossible to guarantee navigation of the website.

Third-party advertising cookies (no profiling)

These cookies can exchange information and track the navigation of the user who is registered with one of the services present. The ways to deactivate them are indicated below, furthermore it is possible to deactivate them from each individual link.

In the event that you have doubts or concerns regarding the use of cookies, you can always intervene to prevent them from being set and read, for example by changing the privacy settings within your browser in order to block certain cookies. types.

Since each browser and often different versions of the same browser also differ significantly from each other, if you prefer to act independently through your browser preferences you can find detailed information on the necessary procedure in your browser guide. For an overview of the modes of action for the most common browsers, you can visit www.cookiepedia.co.uk.k.

Advertising companies allow you to opt out of receiving targeted ads if you wish. This does not prevent cookies from being set, but it does stop these companies from using and collecting some data. It is possible to disable each individual cookie from the links shown in the cookies table.”.

For more information and opt-out options, please visit www.youronlinechoices.eu/

BLOCK OF COOKIES THROUGH BROWSER SETTINGS

Cookies can be blocked and deleted through the features made available by individual browsers. Below are the links to the main browsers:

• Internet Explorer - http://windows.microsoft.com/en-gb/windows-vista/block-or-allow-cookies

• Chrome - https://support.google.com/chrome/answer/95647

• Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Safari - http://support.apple.com/kb/PH17191